Shipments
Handling
We will ship all orders within 2 business day of payment.
Delivery
Domestic Shipments : We use UPS as our main carrier.
International Shipments : We use DHL as our main carrier.
Cable and Similar Shipments : We use USPS.
Alternative Shipment Options : Please contact for a shipment from other carriers.
Payment
We accept Credit Card.
Return Policy
All of our customers can submit return request until 30 days. Our warehouse team must receive the returned units with its original box and accessories. This includes the UPC code label and seal.If not, a re-stocking fee may apply. If you open a return request because of ‘buyer cancellation, don’t need anymore’, units need to be delivered with the same condition. The customer needs to contact our customer service before purchase to confirm services contract(includes SmartNet).
Order Cancellation
Order cancellation request must be applied within 24 hours. After this time period, we may charge a re-stocking fee since the order and shipment will be arranged.
Feedback
We take the fate seriously. If you are not satisfied with your order, please contact us directly before leaving negative feedback. We will work with you to resolve this with your satisfaction…
